Penny Arcade did a comic that shows very simply why I treat Wikipedia as nothing more than a online graffiti site. It’s heralded by flower-power-kumbaya-let’s-all-get-together-and-join-hands community activists as the ultimate collaborative "worksite" for keeping the collective knowledge stored through the cummulative efforts of many, many people. The idea is that everyone can contribute & edit, everyone has the same rights, no one gets rejected, content is monitored by a higher authority, and in the end, the correct content will "win out" after all is said and done.
This of course had another name a couple decades ago: Communism.
And it didn’t work out so well for the Soviet Union for the same reasons that Wikipedia doesn’t either. (Yes, yes… I know the Soviets didn’t actually have "true" communism but that was the original intent) It’s a nice altrusitic idea I suppose but in practice communism failed because it relied on the premise that everyone’s focus was on what was best for society as a whole and that no one individual had their own agenda. It empowered the government, which did have their own agenda, with dictatorial oversight which created what we now know as "fascism".
The "Good Intentions" Encyclopedia
Same goes for Wikipedia. Everyone gets a say and at any given moment, that "say" is considered by the current reader as gospel. Why? Wikipedia, as an information source, positions itself that way. It of course never declares that its content is accurate but the mere fact that they are ‘striving’ and ‘have the intention to’ (albeit through essentially a trial and error process) evolve its content to complete accuracy gives the site credibility in people’s minds perpetuating mistruths all the while this "evolutionary process" is fleshing itself out.
And as Saint Bernard of Clairvaux said, the road to hell is paved with good intentions.
The Bigger Problem
But the bigger problem to me is that in the mean time, while things are evolving and getting shaken up, anyone can write anything they darn well feel like: Impune the reputation of an individual or an organization, slant the criteria of the content so that it favors one opinion over another, provide links to content that expands far beyond the scope of the topic and leads the reader down the editor’s agenda – all the while presenting the content as completely factual.
There have been many a person, product, or company that have had their reputations essentially RAPED by Wikipedia for long periods of time, but because no one is going to notify the impuned about the offense, the individual or company has to constantly be on the lookout for people writing mistruths about them in Wikipedia. Is this fair? This wouldn’t be as big a problem if Wikipedia was less of a supposed authority and was less popular, but because Wikipedia waves off all responsibility of the content onto its creators, most of the time people that have had their reputations damaged walk away from Wikipedia with nothing more than a correction and an apology.
There is NO CONSEQUENCE for people that post incorrect content on Wikipedia.
There are people that say, "Well, that’s the reader’s problem if they accept it as truth." I completely disagree. Just because someone accepts a mistruth or a lie doesn’t excuse another from the initial deceit in the first place. If someone robs you and you don’t file charges, it doesn’t make the robbery "right".
"Wikis" are a different thing entirely
Wikis are databases of information that are completely separate from Wikipedia. Wikipedia is a large form of a wiki. Anyone can host & create their own Wiki using a server and some software. In fact, companies like Microsoft have been doing this in some form for years: It’s called a Support Database.
When you call into Microsoft, we store content into Clarify, our help desk application which tracks support incidents and stores the collective knowledge of the discussion and problem online so that I or anyone else at Microsoft can retrieve the content and learn from it in the future.
How is this different from Wikipedia? Well, if I open a case and put incorrect content in it, I’m on the hook for it. Translation: MY JOB IS ON THE LINE. It doesn’t matter that I had the "best of intentions"… the content is still associated with my employment and if it’s wrong, I’m held liable. And I’d kind of like to remain employed. Content that is questionable as opposed to fact, is significantly highlighted as such and people are ware of conjecture and subjective material rather than objective material.
In turn, ACCURATE information is often rewarded – most often with accolades or fame. A good support technician is often well known based on the good content they publish in the support database.
This by the way is one of the reasons content on http://support.microsoft.com takes such a while to get posted. The content has to be trimmed, rewritten, edited, filtered by legal, and then posted – and this is not an easy task.
Wikis work well if personal responsibility and integrity is maintained in the database. Without it, it’s a giant free-for-all without consequence and there’s nothing protecting people or products from libel.
The Game Console War
Need more proof? Take a look at the war going on on Wikipedia between PS3 fanbois, Xbox360 fanbois, and Wii fanbois. Immature, irresponsible people have been hacking up the entries on Wikipedia to slant people toward one particular console or another. Again, since anyone can edit the content, it’s a constant battle to correct the content, erase vandalism, and maintain order.
Wikipedia closes Wii, PS3, Sony entries
Virtual vandalism the latest weapon in the next-generation console wars.
By Emma Boyes, GameSpot UK
Posted Nov 13, 2006 3:28 pm PT
Web encyclopedia Wikipedia–which allows anyone to write or edit its entries–has locked down its pages relating to Sony and Nintendo’s next-generation consoles after continued vandalism.
A series of less-than-impartial edits over the last few weeks has led to the temporary lockdown to "protect" the entries, in the hope that the virtual vandals will lose interest by the time the pages are reopened to changes.
Users have been hijacking the site’s entries to add what Wikipedia refers to as "funny" edits. Top of the list is the Nintendo Wii–a name that pranksters seem to find especially entertaining.
READ MORE AT: http://www.gamespot.com/news/6161547.html
Posted by kurtsh 
On PS3 and Wii
kurtsh
Kurt's Thoughts 
COMMENTARY: Why I love my Zune
November 29, 2006With all the hateful and vitriolic commentary going through the ether, I admit that my personal faith in the Zune project was beginning to waver… what, with:
…yep – even this kool aid drinker started falling off the wagon, so to speak.
Then the reports came in from folks like the guy at the Chicago Sun Times that just hated the device. And the comments made by some other critics started to filter in screaming, "I can’t migrate my iTunes Music Store music!" and "It’s a total version 1.0 product!" I admit started to feel rather sad like we’d failed again.
Then I got one. My own Zune.
It’s a small package with a rather strange moniker inside: "Welcome to the Social." <insert doubtful smirk here> But then I noticed a few things as I turned it on, installed the Zune software, and even more things as I saw some other people using it.
First of all, during the Zune desktop software installation, it makes mention of a little known fact: The Xbox 360 can leverage the same music that you have on your Zune.
Secondly, two gals in our office got Zunes. They spend every other day swapping music files and samples between each other between cubicles… even though they’re down the hall from each other. They really do love the ability to share their media.
Thirdly, this isn’t a fluke. I saw two high school girls doing the exact same thing. They owned Zune players and with the typical human instinct, "pointed" their Zunes at each other every time they transferred a file. I was going to tell them that they didn’t need to "point" the devices at each other but it was clear they were having way too much fun so I decided not to butt in.
Oh? You still think it’s a fluke? Still think the Zune folks didn’t know what they were talking about? Alright then… I’ll ask you, "What color do you think is going to be the least popular amongst the Zune’s sold: White, Black, or Brown?"
Shows you what you know, ‘eh?
I’m secretly one of the most critical people there are when it comes to our products. I know EXACTLY what’s wrong with a given product… but I also know exactly what I find useful about it as well. And the Zune? There’s an overwhelming amount to like about this product. The WIRELESS SHARING OF MUSIC & VIDEOS really is a big deal.
This has been a serious re-education in how to form an opinion. Start with the facts and what you know 1st hand, not 2nd hand opinions & critics commentary. After all, if it were up to the critics, shows like "American Idol" would have never made it on the air: TV critics originally panned the show as being banal and lowest common denominator. For the record, "American Idol" is the #1 TV in the nation getting more than a 32 million viewers per episode and having the largest 18-45 viewership amongst all shows easily topping popular shows like 24, Lost, Desperate Housewives, Grey’s Anatomy, CSI, and Heroes.
So to hell with all you haters. I’m going to make the world’s biggest, highest quality Windows Media library known to mankind with the best content I can find for Zune… not these lousy podcasts that you see all over the place mind you but GOOD content.
Oh. And by the way, check this out:
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Don’t cry for the Zune just yet
Microsoft’s challenger to the iPod takes second place in digital audio player market in first sales week, according to report.
By David Ellis, CNNMoney.com staff writer
November 29 2006: 2:06 PM EST
NEW YORK (CNNMoney.com) — Reports of lackluster sales of Microsoft’s Zune that surfaced earlier this week might be a bit premature.
Microsoft’s newest MP3 player, which launched just over two weeks ago, took second place in the portable digital player market in its first four days of sales, according to numbers generated by the market research firm NPD Group.
"Considering it is a new brand, it’s a very good first-week showing," said Ross Rubin, director of industry for NPD Group.
Taken from: http://money.cnn.com/2006/11/29/technology/personaltech/zune/index.htm?source=yahoo_quote