Musk appears to be openly committing fraud.
Tesla employees celebrated as they canceled appointments & mistreated customers: Some celebrated canceling service appointments by putting their phones on mute & striking a metal xylophone, triggering applause from coworkers.
The team often closed hundreds of cases a week & staffers were tracked on their average number of diverted appointments/day.
Managers told the employees that they were saving Tesla about $1K for every canceled appointment.
https://www.reuters.com/investigates/special-report/tesla-batteries-range/
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