DirecTV & “Your receiver isn’t authorized to record this program”

I have DirecTV with an older DVR model – the HR20.  The other day I was watching a show & attempted to record it by hitting the “RECORD” button on the remove after about 35min had gone by of the 1 hour long show. 

I was greeted with this message:

“Your receiver isn’t authorized to record this program.”

I hit RECORD multiple times and it still wouldn’t work.  I’ve actually seen this before but never figured out what was causing it.  After doing some research, I’ve found out the following things:

This is apparently associated with a long standing bug in the DirecTV DVR software that affects numerous models – including mine:

  1. LIVE/IN-PROGRESS BUFFER
    If the program you’re watching & want to record is a good ways into the show, it is a known problem that attempting to record the show by hitting “the RECORD button may fail with this error.
    I’ve heard that it has to do with the live buffer being completely filled – i.e. all 3 hours of live in-progress buffer is filled with past programming.  This is why this doesn’t happen consistently:  If you or the DVR has changed channels within the last 3 hours, you won’t get this issue.
  2. CHANGING CHANNELS
    If you change the channel and switch back, you’ll find that hitting the RECORD button will now work… however you will have lost the buffer of the show’s progress. i.e. If you’d watched 35min of the show, then change to another channel and come back to the original channel, you will be able to record but you will not hae the previous 35min in the recording.
  3. RECORDING FROM GUIDE
    If you go to the channel guide and press RECORD on the show playing at that moment, the recording SHOULD still work.  This is the best workaround.
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